Warranties

The Paddy Caddy 2-Year Warranty

The Paddy Caddy comes with a 2-year warranty!

My Promise

I have crafted and manufactured The Paddy Caddy from the highest quality components I that can source. I am constantly making improvements to the construction of The Paddy Caddy, and I immediately implement these improvements when my current stocks run out.

In the unlikely event that any of the parts break or become corroded from the water, I will send you the replacement part affected, or I will ship out an entirely new caddy as necessary. This warranty only covers manufacturing defects. 

How it Works

If you encounter any issues, follow this process:

  1. Take photos and if possible shoot a video to illustrate the issue you are experiencing.
  2. Send an email using the form below. If you have any difficulties using the form, you may submit the required information (your full name, order number, email address, brief description of the issue) to rma @ thepaddycaddy.com
  3. Once we receive your RMA, we will contact you to provide your photo/video of the issue.
  4. We will investigate the issue and will make a determination whether we will resolve the issue by shipping replacement parts or an entirely new caddy to you based on the severity of the issue. We will email you this determination and then will verify the address to ship to.
  5. Finally, you will receive an email with tracking information once your package is submitted to the shipping company.